Achieve end-to-end management of opportunities, contacts, leads in real time, on the web. Integrate social media presence with customer information and interactions to nurture leads, manage campaigns and gain insights using the CRM’s analytics and forecasting functions.
Create an unmatched customer experience using the CRM’s many features, solving customer problems, providing support and answers where needed and personalizing a customer’s journey to win customer loyalty like never before.
Using Wave analytics, enjoy access to customized state-of-the-art Lenses and Dashboards which allow your executive teams to derive insights based on millions of data records to take informed decisions, backed by real-time data.
Facilitate amazing digitally enabled communication across stakeholders by connecting everyone in the community to enable deeper interactions to drive sales as well as employee productivity through online collaboration.
Enjoy using a whole range of effective marketing tools to create unique customer journeys using personalized emails and web content, mobile messages, sales and service, ad campaigns to improve customer acquisition. Leverage Email, Social and Advertising studios to capture the pulse of the audience across various platforms and connect social to marketing to engage your buyers with brand messaging every step of the way.
Do read the following case studies to know more about how we helped our customers succeed.
We partner with you during the entire process to customize any feature you may have on your wish list and ensure that you are able to achieve all of the following: